Our researchers (Csilla Kaposvári, Krisztián Horváth and Gergő Túri) worked with experts from five European countries to assess the role and experience of primary care during the pandemic. In total, 31 interviews were conducted with primary care providers.
Our study confirms that primary care providers were neither well prepared nor the focus of initial policy making. However, they implemented creative solutions to the problems they faced, and applying the lessons from the pandemic could help increase the resilience of primary care.
Attributes of an integrated health system with a robust primary care component proved beneficial in addressing the immediate effects of the pandemic.
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